Glossary

Device management words, translated.

25 terms you will meet when managing company Android phones, each explained in a sentence or two and followed by why it matters to a small business. NounDesk uses plain words in the product itself, so most of these appear here only because other tools, Google's documentation or an insurer's questionnaire use them.

Android MDM

Also called: Mobile device management, MDM

Mobile device management for Android: software that lets a business set rules on its phones and tablets, install apps on them, see their status and lock or erase them remotely.

Why it matters: It is the category NounDesk belongs to. If you have more than a handful of company phones, an Android MDM is how you stop managing them one at a time. Learn more →

Android Enterprise

Google's own management framework built into every certified Android device since Android 8. It defines what a management tool is allowed to control.

Why it matters: NounDesk runs on it, which is why there is no separate agent app to install and why permissions are exactly what Google grants a device owner. Learn more →

Company-owned device

Also called: Fully managed device, COBO

A phone or tablet the business bought and owns. It is set up from a factory reset and fully managed.

Why it matters: NounDesk manages company-owned devices only. Personal phones with a work profile are not supported yet. Learn more →

COBO (company-owned, business-only)

Also called: Fully managed device, Corporate-owned, business-only

Android Enterprise's name for a fully managed company phone that is used only for work.

Why it matters: This is how NounDesk sets up a phone handed to one employee: the whole device follows your security policy. Learn more →

COSU (company-owned, single-use)

Also called: Dedicated device, Corporate-owned, single-use

A company device locked to one app or a few, such as a counter tablet or check-in screen. Google now calls these dedicated devices.

Why it matters: NounDesk sets these up with kiosk mode: one app, the screen kept awake, settings blocked. Learn more →

COPE (company-owned, personally enabled)

Also called: Corporate-owned, personally enabled

A company phone with a work profile, so the employee can use a separate personal side as well.

Why it matters: NounDesk does not manage work profiles yet, so COPE is not available today. Every managed device is fully managed or a kiosk. Learn more →

BYOD (bring your own device)

Also called: Work profile

Employees using their personal phones for work, usually with a separate "work profile" that the business manages while the personal side stays private.

Why it matters: NounDesk does not support BYOD yet. It is on the roadmap. Today every managed device is company-owned.

Enrollment

Also called: QR-code enrollment

The step that connects a device to your organization. In NounDesk you scan a QR code on the factory-reset welcome screen and the phone sets itself up.

Why it matters: It replaces the hour of manual setup per phone. Ten phones enroll from one code. Learn more →

Enrollment profile

A saved combination of group, security policy and naming pattern that every device scanning its QR code receives.

Why it matters: A batch of phones comes out identical, named and in the right group, without touching each one. Learn more →

Zero-touch enrollment

A Google program where devices bought through an authorized zero-touch reseller enroll automatically the first time they are turned on, with no QR code.

Why it matters: Convenient for larger orders. NounDesk supports it for phones bought through an authorized zero-touch reseller: link the reseller account once and new phones enroll with the policy and group you chose. Learn more →

Factory reset

Wiping a device back to the state it left the factory in. New devices are already in this state.

Why it matters: Android requires a device to be factory reset before it can be enrolled as company-owned. Older phones need a reset from Settings first. Learn more →

Factory-reset protection

Also called: FRP

An Android safeguard that stops an erased device from being set up again until an authorized Google account signs in.

Why it matters: In NounDesk a factory-reset company phone will not set up again until one of your company's Google accounts signs in, with up to 10 trusted admin accounts per security policy. Erase keeps it on by default, so a thief cannot simply wipe and reuse a phone. Learn more →

Security policy

Also called: Device policy

The set of rules a device follows: screen lock, encryption, camera, which apps are allowed, update schedule and more.

Why it matters: In NounDesk every setting is written in plain English with the Android version it needs, and you preview what changes before publishing. Learn more →

Compliance

Also called: Non-compliant

Whether a device actually meets its security policy right now: correct screen lock, encryption on, required apps installed, patch recent enough.

Why it matters: The dashboard says "10 compliant" or names the device that is not and why, as a sentence rather than a code. Learn more →

Kiosk mode

Also called: Dedicated device, Single-app mode

Locking a device to one app or a small set of apps so it can be left on a counter or in a van and do only that job.

Why it matters: Order screens, check-in desks, delivery scanners and classroom tablets. NounDesk sets it up in a four-step wizard. Learn more →

Lost mode

A remote command that locks a device, shows your message and phone number on its screen, and starts reporting its location.

Why it matters: It is the first thing you do when a phone goes missing. Only an administrator can end it. Learn more →

Remote wipe / erase

Also called: Remote wipe

Factory resetting a device from a distance, usually because it is lost or stolen.

Why it matters: In NounDesk erase needs a typed confirmation, is never available in bulk, and keeps factory-reset protection on. Learn more →

Managed Google Play

The business version of the Play Store that appears on a managed device. It shows only the apps the business has allowed.

Why it matters: Required apps install through it automatically. Employees never sign in with a personal Google account. Learn more →

Required, Available, Blocked

The three states an app can have in a policy: installs automatically and cannot be removed; can be installed by the employee; cannot be installed at all.

Why it matters: It is how you make sure the job app is always there and the games never are. Learn more →

Security patch level

The date of the most recent Android security update installed on a device. Google publishes patches monthly.

Why it matters: Old patch dates are what insurers and auditors ask about. NounDesk reports patch age across the fleet and never delays security patches. Learn more →

Google Play Protect

Android's built-in malware scanner that checks apps on the device.

Why it matters: A policy can require it to stay on. Turning it off raises a security-risk alert. Learn more →

Audit log

A permanent record of every action an administrator takes: who, what, the result and when.

Why it matters: It answers "who erased that tablet?" in a filter, and exports as CSV for a compliance review. Learn more →

Last seen

The last time a device checked in with the management service. NounDesk uses it for four honest states: Online, Recently offline, Offline, Not seen yet.

Why it matters: Offline means "not seen", not "broken". A phone in a basement shows Recently offline, which is the truth. Learn more →

Device Policy (Android Device Policy)

Also called: DPC

Google's own app that applies management settings on an Android device. It is set up automatically during enrollment.

Why it matters: It is why there is no separate NounDesk app to install or keep updated on the phone. Learn more →

UEM (unified endpoint management)

Enterprise software that manages phones, laptops, desktops and more from one console, usually sold to large IT departments.

Why it matters: NounDesk is deliberately not a UEM. It manages Android phones and tablets for small businesses, in plain English, at a per-device price. Learn more →

Skip the jargon. Manage the phones.

NounDesk writes every setting in plain English. Try it on a sample fleet first.