NounDeskNounDesk documentation
47 step-by-step guides and reference pages that match the screens in the NounDesk app, from creating your account and enrolling your first phone to security policies, kiosk mode, company documents, reports, troubleshooting and billing. New here? Start with Getting started.
Setup and access
Getting started
Create your NounDesk account, describe your business and connect Google Android Enterprise in a few minutes. The 14-day trial needs no card.
Read the guide →Connect Google Android Enterprise
Connect your company to Google's Android Enterprise once so NounDesk can enroll and manage your Android devices.
Read the guide →Try NounDesk with sample data (demo mode)
Load a realistic sample fleet in NounDesk and explore every screen before you connect Google. Reset it any time, and exit when you are ready.
Read the guide →The dashboard
What each NounDesk dashboard tile means, how fleet health sorts devices into Healthy, Needs attention or Critical, and how to open the matching list.
Read the guide →Roles and permissions
Exactly what Owners, Admins, Operators and Viewers can see and do in NounDesk, area by area.
Read the guide →Invite admins
Give a colleague access to NounDesk: send an invitation, choose their role, and later change or remove their access.
Read the guide →Organization settings and admins
Manage your NounDesk organization: the Google connection, demo mode, defaults for new devices, and inviting admins with the right role.
Read the guide →Billing
How NounDesk billing works: $1.50 per device per month, the free trial, starting a subscription, changing your device count or card, and cancelling.
Read the guide →Your profile and password
Fill in your NounDesk profile (name, phone number and time zone) and change your password.
Read the guide →Devices
Supported devices
Which Android phones and tablets NounDesk can manage, why they must be factory reset, and which features need a newer Android version.
Read the guide →Add devices
Enroll a company Android phone or tablet in NounDesk with a QR code, step by step, and use enrollment profiles to set up many devices the same way.
Read the guide →Enrollment profiles
Save a group, policy, naming rule and code settings once, then enroll many devices exactly the same way.
Read the guide →Zero-touch enrollment
Link your authorized zero-touch reseller account and choose the policy and group so phones bought through the reseller enroll the first time they start.
Read the guide →Enrollment troubleshooting
What to do when a QR code won't scan, a code has expired, or a new device is stuck partway through setup.
Read the guide →Find and manage devices
Search and filter the NounDesk device list, read the Trust column, open a device and use bulk actions to assign, move, lock or reboot many devices.
Read the guide →The device page
A tab-by-tab tour of a device's page: who uses it, its policy, apps, security, activity history and hardware details.
Read the guide →Device status
How NounDesk describes a device: its lifecycle, whether it's online, whether it follows its policy, and whether it can be trusted.
Read the guide →Device trust
Read a device's Trust rating in NounDesk, see which of the 10 security checks failed and follow the plain-English fix for each one.
Read the guide →Remote actions
How to lock, reboot, reset a password, clear app data, put a phone in lost mode or erase it from NounDesk, and what each status means.
Read the guide →Command statuses
What Queued, Waiting for device, Completed, Failed and Expired mean after you lock, reboot or erase a device, and what to do next.
Read the guide →Lost devices and location
Turn on lost mode in NounDesk, show your message on the screen, follow the location trail on Google Maps and erase the phone if it does not come back.
Read the guide →Device groups
Create device groups in NounDesk, give each group a security policy, add or remove devices, and use groups to decide who can open company documents.
Read the guide →Employees
Add employees in NounDesk, assign them devices and choose what happens to their phones when they leave: keep, reassign, retire or erase.
Read the guide →Retire devices and offboard employees
The difference between erasing a device, retiring it and deactivating an employee, and the safe order to do them in.
Read the guide →Remote support
Connect your TeamViewer, AnyDesk or Splashtop account to NounDesk, turn remote support on per policy and open a session from the device page.
Read the guide →Policies
Security policies
Create a NounDesk security policy from a template, edit the settings, preview what changes, publish it and restore an earlier version.
Read the guide →Policy settings reference
Every setting in the NounDesk policy editor: the options, what each does, which Android versions support it and the Standard Business default.
Read the guide →Policy versions and publishing
Save policy changes as a draft, preview exactly what changes, publish a new version, roll back to an earlier one, and apply, default or archive a policy.
Read the guide →Network settings
Push Wi-Fi networks to company devices, control hotspots and Bluetooth sharing, and set up always-on VPN and Private DNS from a security policy.
Read the guide →System and app updates
Choose when company Android devices install system updates and app updates, set a nightly maintenance window, and keep kiosks up to date.
Read the guide →Factory reset protection
Keep a stolen or reset company phone locked until one of your company Google accounts signs in, and keep that protection when you erase a device.
Read the guide →Data protection
Stop company data leaving a device through printing, SD cards and USB drives, screenshots, USB cables or apps installed from outside Google Play.
Read the guide →Website filtering
Block a list of websites or allow only the sites you list in Google Chrome on company Android phones, from a NounDesk security policy.
Read the guide →Kiosk mode
Lock an Android tablet or phone to one app or a few apps with the four-step NounDesk kiosk wizard, then roll it out to your devices.
Read the guide →Apps and content
Apps
Add apps from managed Google Play in NounDesk and make each one required, available or blocked per security policy, with minimum versions.
Read the guide →Managed Google Play
Browse the real Google Play catalog inside NounDesk, turn websites into apps, publish your own app and choose what employees see in the Play Store.
Read the guide →Upload your own app (private apps)
Upload your company's own Android app (APK) in NounDesk and publish it privately through managed Google Play so only your devices can install it.
Read the guide →App compliance
See which required apps are installed, missing, outdated or failed on every device, find blocked apps still installed, and learn how to fix each one.
Read the guide →Company documents
Upload handbooks, safety sheets and forms in NounDesk, choose who can open them and see who opened each document and when.
Read the guide →Opening company documents (for employees)
For staff: how to sign in to Company documents on your work phone with your work email and a 6-digit code, open what's shared with you, and sign out.
Read the guide →Monitoring
Alerts
Filter NounDesk alerts by category, acknowledge and resolve them, and turn on alert emails so the right people hear about problems without checking.
Read the guide →Alert types
Every alert NounDesk raises, its category and severity, what triggers it and when it closes on its own, plus alert email settings.
Read the guide →Fix compliance issues
Every compliance issue NounDesk can show on a device, what it means, what to do, and which ones clear up on their own.
Read the guide →Fleet health rules
Exactly how the dashboard decides whether a device is Healthy, Needs attention or Critical, and what each dashboard tile counts.
Read the guide →Reports and the audit log
Read NounDesk compliance and patch-age reports, download CSV exports and use the audit log to see which admin did what and when.
Read the guide →Help
Privacy and your data
What NounDesk collects from company devices, what it can't see, when location is used, what the audit log records and who in your team can see what.
Read the guide →Troubleshooting and FAQ
Quick answers to common NounDesk problems: enrollment, offline devices, stuck commands, policies, apps, kiosks, documents, billing, roles and Google.
Read the guide →Ten phones. Ten minutes. Protected.
Start a 14-day free trial, no card required. Or load a sample fleet in demo mode first.