Zero-touch enrollmentNew

Phones that set themselves up.

Zero-touch enrollment is a way for company Android phones to enroll in NounDesk automatically the first time they are switched on, with no QR code and no hands-on setup. It works for phones bought through an authorized zero-touch reseller. You link your reseller account in Google's zero-touch portal, then pick the security policy and group once in NounDesk. Every new phone from that reseller gets them. Phones bought elsewhere still enroll with the QR code.

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How does zero-touch enrollment work?

Zero-touch is for phones bought through an authorized zero-touch reseller. You link your reseller account in Google's zero-touch portal, and from then on those phones know to enroll in NounDesk.

  • Buy phones through an authorized zero-touch reseller.
  • Link your reseller account in Google's zero-touch portal.
  • Pick the security policy and group in NounDesk, then switch the phones on.

Set the policy and group once

You choose one security policy and one group for zero-touch phones. Every new phone from your reseller gets them the moment it enrolls.

  • No settings to repeat for each phone.
  • Pick the policy that fits most new phones, like Field Worker for a crew.
  • Move a phone to a different group or policy later, one at a time or in bulk.

What happens when 12 new phones arrive?

Hand them out still in the box. Each person switches their phone on and connects it to the internet, and it enrolls on its own.

  • No QR code to scan and no one from the office standing over each phone.
  • Each phone appears in NounDesk as it enrolls, already in its group.
  • The security policy, group and required apps follow automatically.

Does zero-touch work on any Android phone?

No. It only works for phones bought through an authorized zero-touch reseller. Phones bought anywhere else still enroll with the QR code, which takes a few minutes per phone.

  • Ask your phone supplier whether they are an authorized zero-touch reseller before you order.
  • Phones you already own from a regular store use the QR code after a factory reset.
  • Both kinds of phone end up managed the same way in NounDesk.

Setting up new phones by hand eats an afternoon. Unbox, reset, scan, wait, repeat. With zero-touch, a box of phones from your reseller can go straight to your staff. They switch them on, and each phone arrives in NounDesk with the right policy and group.

Phones not bought through a zero-touch reseller

Most small businesses have a mix. Zero-touch covers the new phones from your reseller, and the QR code covers the rest.

  • QR-code enrollment

    Factory-reset the phone, tap the welcome screen six times and scan the code.

  • Saved enrollment profiles

    Group, policy and naming saved once, for phones enrolled by QR code.

  • Supported phones

    Company-owned Android 8 or newer with Google Play.

QR-code enrollment →Supported devices →Groups and employees →Security policies →Pricing →

Related features

Enrollment

Android QR code enrollment for small business: scan a code during setup, reuse saved enrollment profiles, and watch live status as each phone gets ready.

Groups & employees

Group company Android phones by team, site or customer with their own policy, assign them to employees, and choose what happens when someone leaves.

Security policies

Android security policies in plain English: pick a template, set screen lock, updates, camera, Wi-Fi and encryption, and preview changes before publishing.

From the blog
ArticleDo You Need Zero-Touch Enrollment? How It WorksZero-touch lets new company Android phones enroll the first time they are switched on, with no QR code. Who can use it, how to set it up, and its limits.ArticleHow to Set Up a New Company Android Phone in 10 MinutesA step-by-step QR enrollment walkthrough for company-owned Android phones, including the factory reset that catches everyone out the first time.ArticleAndroid MDM for Small Business: The Complete GuideHow a small business runs company Android phones: when you need MDM, what it costs, setup, security, apps, kiosks, offboarding and choosing a provider.

Read the complete guide to Android MDM for small business →

User guide
Guide · DevicesZero-touch enrollmentLink your authorized zero-touch reseller account and choose the policy and group so phones bought through the reseller enroll the first time they start.Guide · DevicesEnrollment troubleshootingWhat to do when a QR code won't scan, a code has expired, or a new device is stuck partway through setup.

Browse the full user guide →

Zero-touch enrollment: questions answered

What is zero-touch enrollment on Android?

It is a Google service that lets a company phone enroll in a device management tool the first time it is switched on. In NounDesk, a zero-touch phone arrives with your chosen security policy and group, with no QR code.

Does zero-touch work on phones I already own?

Only if they were bought through an authorized zero-touch reseller. Phones bought anywhere else, including most phones you already have, enroll with the QR code after a factory reset.

Where do I buy phones that support zero-touch?

From an authorized zero-touch reseller. Ask your phone supplier whether they are one before you place the order.

Do I still have to touch the phone at all?

Only to switch it on and connect it to Wi-Fi or mobile data. The employee can do that themselves, and the phone enrolls on its own.

Can different zero-touch phones get different policies?

Every zero-touch phone gets the policy and group you picked. After it enrolls, you can move it to another group or policy from NounDesk, one phone at a time or in bulk.

Does zero-touch cost extra?

Not from NounDesk. It is included in the $1.50 per device per month price, like every other feature. Your reseller sets the price of the phones.

Ten phones. Ten minutes. Protected.

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