Alerts

Who: all roles can view. Acknowledging and resolving need Owner, Admin or Operator.

1. Go to Alerts. Switch between Open, Acknowledged and Resolved, and filter by category: Security, Compliance, Device, Apps, Commands, Enrollment or System.
2. On an alert, Fix issue takes you to the cause. Acknowledge tells your team you’re on it, and Resolve closes it. Alerts also close on their own once the problem goes away.
3. Under Notification settings, turn on Send alert emails, list the Recipients, choose when a device counts as offline, and select Save settings.